This course aims to provide you with administrative skills and a broad knowledge base in a wide variety of administrative roles. You will be able to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. You may provide leadership and guidance to other with some limited responsibility.
In order to successfully complete this course, it is highly recommended that you have work experience, high level of oral and written communication skills within an office environment, experience using office systems and experience administering projects. All training covers employability skills and develops competency. A sample of a Business Administration stream is represented below:
| CODE | Unit Title |
| BSBWRT401A | Write complex documents |
| BSBITU402A | Develop and use complex spreadsheets |
| BSBADM405B | Organise meetings |
| BSBADM406B | Organise business travel |
| BSBITU401A | Design and develop complex text documents |
| BSBOHS407A | Monitor a safe workplace |
| BSBADM409A | Coordinate business resources |
| BSBITS401A | Maintain business technology |
| BSBCUS402A | Address customer needs |
| BSBREL401A | Establish networks |
This course is delivered on site at the workplace. Training and assessments are conducted by a qualified trainer who holds group sessions and can also have one on one contact with participants. Learning strategies include a combination of classroom style training, on the job training, written activities, research and workplace projects. While assessments are conducted through direct observation, written and verbal questioning, role play and simulation, workplace projects and supervisors reports. We recognise Certificates & Statements of Attainments issued by other RTO’s. The course timeframe is to be completed within 24months (full time).
Once competency is achieved in all 10 units, the qualification of BSB40507 Certificate IV in Business Administration is awarded and a certificate and a statement of attainment are issued.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: accounts supervisor, executive personal assistant, office administrator, project assistant.
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